Privacy Policy

Beyond Limits Academy is the local driving academy for disabled people in Victoria, Australia. This academy includes its employees, agents, partners, and contractors to protect the privacy of clients, visitors, students, and participators. We are committed and bound by the laws not to share or modify data for any reason that goes against our policy.

By taking advantage of our services and providing your personal information, you agree to the policy of our data collection, transfer, and processing outlined on this page.

This privacy policy outlines how we collect, use, disclose, and protect your personal information following applicable privacy laws.

The purpose of this policy is to make a clear statement about why we collect or receive data, our data collection process, and our data protection policy. This guideline is also essential for users to learn how their data is being collected and processed. This policy details your right to access, correct, or even request the deletion of your personal information.

We collect only the necessary information from you which is essential to join our program, get service, or make transactions. We collect two types of information in this process. One is personal information and the other is system information.

The personal information we collect may include, but is not limited to, your name, address, birthdate, contact number, email address, driving license number, etc. Our system also collects transactional data like bank information, debit or credit card numbers, payment gateway email, etc.

We also collect information about your health and medical condition in our healthcare program or assess your driving ability.

Like any other website, our system automatically collects information about your browser, device, IP address, dwell time, cookies, and your domain type and server. This information is essential to improve our system and increase user experience.

Type of information we collect:

• Contact information (such as name, address, email address, and phone number).
• Driver’s license information.
• Health information relevant to driver training.
• Payment information.
• Any other information you voluntarily provide to us.
• System information such as browser, device, IP address, server, etc.

We collect personal data to receive user’s questions, messages, and feedback. This data is required to process admission and provide services. Transactional data are necessary to make transactions and receive payments. Our professionals take medical data to get health and medical background and asses the ability to drive.

Our system collects and stores data to understand the users’ activities and our areas of improvement to increase users’ experiences and provide better service.

Here is why we use your information:

• To provide you with our driver training services.
• To communicate with you about your training sessions, appointments, and inquiries.
• To process payments and fulfill bookings.
• To respond to your requests and provide customer support.
• To comply with legal and regulatory requirements.

We may disclose your personal information to third parties that are essential to providing training or services. Our team takes this information with your consent and does not share it with parties other than those involving you. We disclose information to third parties in the following conditions:

• To our instructors and staff members involved in providing you with driver training services.
• To third-party service providers who assist us in operating our business (e.g., payment processors, IT service providers).
• To comply with legal obligations or respond to lawful requests from government authorities.
• With your consent or as otherwise permitted or required by law.

We maintain a strict data privacy policy and use the best security measures to protect your data and prevent unauthorized access, data breaches, misuse, and disclosure. Our team and instructors only receive the data necessary to process their program.
Our site is fully encrypted with an SSL or TLS certificate to maintain data security. We also use an advanced firewall system to prevent spam or other suspicious activities.
You can check our website security by seeing the padlock icon on the left of the web address, and the site is always encrypted by “https://.” Our website with SSL encryption would look like this: https://beyondlimitsacademy.com.au/
We also use secured payment gateways, which also come with SSL or TSL connections. However, we do not take full responsibility for those third-party gateways after completing the transaction.

You have the right to know how your data is being collected, processed, and used in various ways. You do not have to make any payment to preserve or receive information about your data.
We do not have the right to collect and hold data without your consent. You preserve all the rights to access, change, or eliminate your data from our storage.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated privacy policy on our website or by other means as required by law.

If you have any questions, comments, or concerns about our Privacy Policy or our privacy practices, please get in touch with us at Info@beyondlimitsacademy.com.au